What I do

01-02-24 - Today

Documentation coordinator, Damen Dredging Equipment

  • Managing migration from FrameMaker and Author-it to Ixiasoft CCMS (DITA-based).
  • Managing the Ixiasoft CCMS installation.
  • Writing and reviewing instruction manuals for dredging equipment.
  • Collecting suppliers documentation for existing orders.

01-11-21 - 31-01-24

Technical consultant, Author-it Software Corporation BV

  • Writing PowerShell scripts to call the publishing REST API of the Author-it software.
  • Testing the publishing API in Swagger/Postman and editing the API documentation.
  • Writing CSS stylesheets for PDF publication.
  • Writing XSLT scripts to modify migrated content and published outputs.
  • Managing customer migrations to the company’s CCMS software.
  • Training new users.

01-11-13 - 31-10-21

Senior technical writer, ASM Europe BV

  • Editing maintenance documents written by FSEs.
  • Coaching engineers to become better writers.
  • Managing documentation projects.
  • Creating XSL:FO templates and CSS stylesheets to publish to PDF.
  • Creating technical illustrations with Inkscape and Adobe Illustrator.

01-11-11 - 31-10-13

Technical writer, Backbase BV

  • Creating installation guides, administration guides and XSD references.
  • Editing white papers, walk-throughs, JavaDoc outputs.
  • Documenting existing code.
  • Documenting the CMIS-based REST API of the company’s content management.

01-11-08 - 30-06-11

NOC agent, Vizada Networks BV (now EADS/Astrium)

  • Answering calls from institutional customers (international organizations, armies, …).
  • Troubleshooting problems with the satellite network.
  • Assisting field engineers on the phone.
  • Shipping spare parts of satellite antennas.

07-05-07 - 31-08-08

Helpdesk agent, Verizon Business BV

  • Receiving calls from corporate customers.
  • Doing initial troubleshooting of network problems.
  • Liaising with tier 2, tier 3 and field engineers to repair connection issues.

01-09-04 - 31-12-06

Sales UK & Germany, Brio Spa

  • Sale of organic products to Germany, Austria, UK
  • Check in of fresh produce
  • Lab analyses
  • Labelling.